Customer service
FAQs
Shipping and returns
Why can I not return earrings and nose jewellery after having tried them on?
I no longer wish to go through with my purchase. What do I do now?
As we pack and ship your order as soon as possible, we can not guarantee that an order can be changed, once placed. However, you have a full right of withdrawal for 14 days from the time you receive the product, provided that the seal of the Clean pack/packaging for earrings and nose jewellery is unbroken. The product labels on other types of jewellery must also be intact/undamaged.
When making a return, you must pay for return shipping. Se our general Terms and Conditions. for instruction and fees. The fee will be deducted from the refunded amount. Refunds are normally processed within 14 days. Please enter the return code and the returned number of products on our return slip. Make sure to pack the product well, in order to make sure it is not damaged during transport.
The return address is Blomdahl Medical AB, Olofsdalsvägen 45, 302 41 Halmstad, Sweden. Refunds will be made as soon as we have received and approved your return. This is normally within 14 days.
Unredeemed package
We will charge you for return shipping and hanling fees. If you no longer wish to go through with the purchase after the package has been sent from us, you must wait until you receive the package and then send it back to us. Otherwise the package will be registered as unredeemed. Se our general Terms and Conditions for instruction and fees.
If you have any questions, please do not hesitate to contact us at customerservice@blomdahl.com or call +46 35 18 15 00. Our opening hours are weekdays 08.00-16.30.
What delivery times and shipping costs apply?
I want to complain about a product. How do I go about this?
What terms and conditions apply?
For more information about personal data management, privacy, cookies and other conditions, see Privacy Policy and Terms and Conditions.
Ear piercing and healing
What makes ear piercing with Blomdahl safe?
Our piercing earrings are developed in consultation with skin specialists to be suitable for everyone, even those who suffer from allergies. You can choose between carefully selected plastic and titanium of pure medical qualities. The piercing earrings are designed to facilitate the healing process. For instance, the earring backs on Blomdahl piercing jewellery are always fixed at the tip of the post where it encapsulates the tip. The piercing jewellery is also designed to make the hole slightly wider in the beginning, which eases the switch to normal earrings after the healing period.
Our quality-assured manufacturing takes place in Halmstad, Sweden, in accordance with ISO 13485, an international quality standard for medical devices. This means that we have full control and traceability over all stages of production, from materials used to finished product.
How is an ear piercing carried out?
What are the benefits of having both earlobes pierced at the same time?
Is there an age restriction on having your ears pierced?
When is a good time of the year to have your ears pierced?
How much does it cost to have your ears pierced?
What part of the ear can be pierced?
ou can have your earlobe pierced one, two, or even three times, providing there is enough space. You can also pierce the upper ear cartilage, just inside the roll over edge (see green markings).
NOTE! There is a higher risk of infection in the ear cartilage – as there is much less blood supply in the cartilage, it does not have the same built-in protection against infection as the soft part of the ear (the ear lobe). Therefore, when having the ear cartilage pierced, it is especially important to follow the written aftercare instructions that you will receive at the time of piercing. If you still notice an infection in the cartilage, we recommend that you remove the earring, clean/disinfect and seek immediate medical attention.
Why is it so important to choose safe materials when having your ears pierced?
Pure medical titanium is the safest metal. It is the same type of material that is used for medical purposes, for example in dental implants. Therefore, if you wear earrings made from pure, medical titanium, you will not have to worry about nickel and other harmful substances when having your ears pierced.
Pure medical plastic is unique in that it contains 0% nickel. It is made of the same type of material that is used to sew the skin, so called skin sutures. It has been used for over 40 years within the health care industry and there are no reported cases of allergy. Therefore, if you wear earrings made from medical plastic, you will not have to worry about nickel and other harmful substances when having your ears pierced.
How do I take care of my newly pierced ears?
An ear piercing is in fact a small wound. It is important to take proper care of it throughout the healing period (approx. 6–12 weeks), in order to avoid it getting infected. By following the aftercare instructions, you can minimize the risk of infection. In the written aftercare instructions you are advised to clean the hole thoroughly twice a day, using soap and water or Blomdahl Piercing Aftercare cleansing swabs, which are gentle on the skin and easy to use. Watch our video on how to clean a newly pierced ear.
Why should I avoid rotating the piercing earring?
When can I remove the piercing earring?
How do I remove the piercing earring?
What should I bear in mind after having replaced the piercing earrings with normal earrings?
• Always wear earrings. If you go without, the holes can shrink and/or close completely.
• Take extra care when changing earrings. The skin that has grown within the holes is still thin and delicate and can easily tear, which may cause an infection. Therefore, always make sure to wash your earrings and your hands before the change, and make sure that the area around the holes is kept clean, dry and airy. If you use earrings with earring backs, do not push the earring back tight against your ear because doing so will increase the risk of infection and interfere with the healing process.
• The risk for developing a contact allergy is at its greatest during the first year. This is why it is extra important to wear safe earrings during this time. In consultation with skin specialists, Blomdahl has developed skin friendly jewellery suitable for everybody and especially for those who have just pierced their ears.
Which piercing earrings can I choose?
The range offered by our various piercing consultants can differ, so if you would like to have your ears pierced using one of the designs in the range shown here, please contact the store to check if it is available. Contact us at Blomdahl if you would like to find out more about ear piercing.
Skin friendly jewellery
Why should I choose skin friendly jewellery from Blomdahl?
Although nickel allergy is the most common type of contact allergy, jewellery can contain many other allergens, such as cobalt, gold, epoxies and acrylates. They may also contain toxic, carcinogenic or otherwise unhealthy substances, such as lead, cadmium, formaldehyde, phthalates and bisphenol A (BPA).
Blomdahl skin friendly jewellery is developed in consultation with skin specialists to be suitable for everyone who wants to avoid contact allergies and other health risks. We use only the safest materials. Therefore, Blomdahl is recommended for children and adults who want to be able to wear jewellery every day, without having to worry about their skin and health.
What materials make our jewellery a safe choice for everyone, even for those with nickel allergies?
For earrings and nose jewellery, choose from carefully selected titanium and plastic, of pure medical quality. The skin friendly coating is available in the colours gold, silver, and black.
Blomdahl's rings are made from carefully selected titanium of medical quality. You can choose between "natural titanium" and "gold titanium." The gold-colored, skin friendly coating is applied only to the outer surface of the ring.
Necklaces, bracelets, and anklets are made from high-quality stainless steel (316L) and have a unique, durable gold or silver-colored coating, specially developed in consultation with dermatologists.
Quality Certificate
All our skin friendly jewellery comply with the limits for nickel, cadmium and lead as stipulated by REACH regulation, Annex XVII Regulation (EC) nr 1907/2006.Furthermore, we have gone further than required by the regulations, i.e. the nickel content and/or the nickel release is 0 % or so close to 0 %, that our jewellery cannot cause nickel allergy.
How should I care for my jewellery?
Why are all earrings and nose jewellery from Blomdahl delivered in hygienic packaging?
What do nickel-safe/nickel-tested/nickel-free mean?
The REACH regulation, Annnex XVII, Regulation (EC) nr 1907/2006 limits the amount of nickel that jewellery is allowed to leak. However, even if these guidelines are being followed, people who are extra sensitive are still at risk of developing nickel allergy.
If you use Blomdahl you will not have to worry about nickel, cadmium, lead or any other harmful substances. Our jewellery is developed in consultation with skin specialists to be suitable for everyone, even those who suffer from allergies.
Still have questions? Please contact us
+46 (0)35-18 15 00